Return Policy
We take your shopping experience and satisfaction very seriously. If you are not satisfied with our product, we will provide you with a refund according to the refund policy below.
Refund conditions
We accept returns of unused, unopened products within 30 days of receipt for a refund of the amount paid for at the time of purchase. Returns must include all products and accessories, as well as original packaging materials and labels. If your product has been used or opened, it is not eligible for a refund.
refund processing
If you are eligible for a refund, we will issue a refund to you to the original method of payment upon receipt of the return and confirmation that it is eligible for a refund. Refund processing times may vary depending on the bank or payment provider and usually take 3 to 5 business days. Please note that we cannot refund the original shipping and handling charges.
How to request a refund
If you need to request a refund, please contact our customer support team providing your order number and the reason for the refund. We will guide you through the return process and process your refund request. If you have any questions or need assistance, please feel free to contact us.
This refund policy applies to all online shopping transactions. We reserve the right to modify or change this policy at any time without notice. The latest version of our refund policy will be published on our website.
Refund conditions
We accept returns of unused, unopened products within 30 days of receipt for a refund of the amount paid for at the time of purchase. Returns must include all products and accessories, as well as original packaging materials and labels. If your product has been used or opened, it is not eligible for a refund.
refund processing
If you are eligible for a refund, we will issue a refund to you to the original method of payment upon receipt of the return and confirmation that it is eligible for a refund. Refund processing times may vary depending on the bank or payment provider and usually take 3 to 5 business days. Please note that we cannot refund the original shipping and handling charges.
How to request a refund
If you need to request a refund, please contact our customer support team providing your order number and the reason for the refund. We will guide you through the return process and process your refund request. If you have any questions or need assistance, please feel free to contact us.
This refund policy applies to all online shopping transactions. We reserve the right to modify or change this policy at any time without notice. The latest version of our refund policy will be published on our website.