Payment Terms

Payment Terms

Last Updated: July 2025.

Thank you for shopping at Tolimoa. These Payment Terms are designed to ensure a clear and smooth transaction process. By completing a purchase, you agree to be bound by these terms.

1. Accepted Payment Methods
We accept the following secure payment methods for your order:

    Credit/Debit Cards: Visa, Mastercard, American Express, Discover, etc., processed securely via Shopify Payments or our other payment gateways.

    PayPal: Pay using your PayPal account.

    Shop Pay: Accelerated checkout by Shopify.

    Apple Pay / Google Pay: Digital wallet payments.

2. Pricing and Currency
All prices for our products are listed in USD. The total cost of your order (including product price and shipping) will be clearly displayed at checkout before you are asked to pay.

You are responsible for any applicable taxes, duties, or customs fees imposed by your local government, which are not included in the product price unless otherwise stated.

3. Payment Authorization and Timing

    Full Payment at Checkout: Payment for your order is due in full at the time of checkout.

    Pre-Authorization: When you place an order, we will perform a pre-authorization check on your payment method to verify funds and validity. This may temporarily place a hold on the funds in your account.

    Capturing Payment: The payment amount is formally captured and charged to your payment method when we begin processing your order for shipment.

    Payment Failure: If your payment is declined, we will be unable to process your order. Please verify your payment information and try again, or use an alternative payment method.

4. Refunds and Returns
All sales are subject to our Return and Refund Policy. Please review it here: https://tolimoa.com/pages/return-policy.
Approved refunds will be issued to the original payment method used for the purchase. Please allow 5-10 business days for the refund to be processed and appear in your account, depending on your financial institution.

5. Order Issues and Disputes

    Billing Inquiries: If you have any questions about a charge, please contact us immediately at support@tolimoa.com.

    Unauthorized Charges: If you believe an unauthorized transaction has occurred on your account, please contact us and your bank or payment service provider immediately.

6. Contact Us
If you have any questions about these Payment Terms, please contact us:

    Email: support@tolimoa.com